AT&T stores face heat for posting fake reviews without customer permission. Workers at authorized retail locations grab phones from customers to write glowing reviews about themselves. This happened recently when a Seattle store employee used an older woman's phone to praise his customer service. She only discovered the fake post after receiving a notification that the store had responded to "her" review.
The incident mirrors a previous case where another AT&T retailer did the same thing. Many Reddit users claim this practice happens often at AT&T locations across the country. They say employees target senior citizens or less tech-savvy customers who might not notice the privacy breach. The growing scandal raises serious questions about how many positive AT&T reviews might actually be fake.
Customers expressed anger over these shady sales tactics on social media platforms. Several threatened to switch carriers after learning about these repeated breaches of trust. AT&T had previously promised to address the issue following the first incident. The phone giant must act fast to stop these unethical practices before more damage hits its reputation. Their credibility continues to sink as additional customers share similar experiences.
The incident mirrors a previous case where another AT&T retailer did the same thing. Many Reddit users claim this practice happens often at AT&T locations across the country. They say employees target senior citizens or less tech-savvy customers who might not notice the privacy breach. The growing scandal raises serious questions about how many positive AT&T reviews might actually be fake.
Customers expressed anger over these shady sales tactics on social media platforms. Several threatened to switch carriers after learning about these repeated breaches of trust. AT&T had previously promised to address the issue following the first incident. The phone giant must act fast to stop these unethical practices before more damage hits its reputation. Their credibility continues to sink as additional customers share similar experiences.
