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[QUOTE="Munyaradzi Mafaro, post: 80122, member: 636"]
The Gambia Revenue Authority is pushing taxpayers to use a new dispute system before it becomes mandatory. Deputy Commissioner General Essa Jallow laid out the three-stage process at a workshop in Bakau. He stated the mechanism aims to protect taxpayer rights while ensuring lawful revenue collection through structured reviews.

Jallow warned that avoiding engagement now would mean dealing with the system later during full implementation. He framed the framework as a check on discretionary practices, ensuring decisions follow legal merit. The GRA stressed that early public feedback is vital for refining the process.

Deputy Commissioner Samba Jallow detailed a related digital cash administration system. He noted its development involved consultations with various government and civil society groups. While digitalization streamlines operations, he acknowledged it creates new risks requiring collaborative management to avoid administrative problems.

The sensitization event, supported by the World Bank and coordinated through the Finance Ministry, sought to build taxpayer understanding. Officials encouraged attendees to spread information about the reforms, arguing that collective participation is essential for a transparent and accountable revenue system.
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