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[QUOTE="Munyaradzi Mafaro, post: 31219, member: 636"]
Water utility NamWater sounds the alarm for customers falling behind on bills and contact updates. Technical gremlins have been playing havoc with billing systems, leaving many customers swimming in billing uncertainty for years. Without careful action, customers might find themselves unexpectedly disconnected.

The company launched a text message service designed to keep customers informed about account statuses. Unfortunately, outdated phone numbers have thrown a wrench into communication plans. Without taking immediate action, customers risk missing crucial payment reminders and service notifications.

Water Corporation representatives strongly recommend that customers visit local offices before the end of the month. Updating contact information becomes critical to maintaining uninterrupted water service. Customers with overdue accounts need to make swift payment arrangements to avoid potential service interruptions.

Billing system challenges mean many water users have consumed services without receiving proper billing documentation. The utility wants to restore clarity and ensure fair billing practices. Proactive customer participation is the key to resolving these long-standing communication barriers.

Communication breakdown threatens service reliability for water consumers across the region. NamWater's bulk SMS strategy aims to bridge information gaps and improve customer interactions. Quick action from consumers can prevent potential service disruptions and restore smooth utility management.
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