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[QUOTE="Shamiso, post: 83656, member: 160"]
NetOne is pushing into underserved areas with company-run shops, claiming community empowerment over profits. The state-owned mobile operator established its own retail outlets in multiple Matabeleland North districts, including Tsholotsho and Binga. Regional manager Gugulethu Mpofu stated the goal is to bring OneWallet services and financial inclusion closer to remote customers.

The company-run shops provide some local employment, while a separate network of channel partners handles airtime and SIM card distribution. Executives framed the decentralization as a core strategy for widening their customer base and simplifying digital finance access. Public relations head Richard Mahomva insisted the institution is not solely profit-driven, emphasizing stakeholder engagement.

He promised to address community concerns through the company's leadership and technical expertise. The expansion is positioned as an effort to bridge the digital divide in marginalized regions. Company statements connect this telecommunications push directly to fostering local economic development.
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