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[QUOTE="Munyaradzi Mafaro, post: 53004, member: 636"]
A citizen filed an online warning with Osan city authorities Tuesday morning about a deteriorating retaining wall that threatened to fail during heavy rainfall. The 7:19 a.m. complaint described road subsidence near a Gajang-dong intersection and predicted structural failure if storms continued. Officials repaired surface potholes by 4 p.m. that afternoon but dismissed the wall stability concerns entirely. They believed the citizen only wanted pothole fixes and trusted a recent safety assessment that rated the structure as sound with a B grade. The retaining wall collapsed Wednesday at 7:04 p.m., trapping two vehicles underneath the debris.

One driver died while the other sustained injuries from the structural failure that occurred just 36 hours after the initial warning. City representatives told reporters that they never considered that the wall might collapse, despite the explicit caution from the complainant. The citizen had provided a detailed map link showing the exact location of the compromised structure. This tragic incident highlights the gap between citizen concerns and official responses to infrastructure warnings.
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