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[QUOTE="Munyaradzi Mafaro, post: 80831, member: 636"]
Polaris Bank's boss says good customer service is tough but non-negotiable. CEO Kayode Lawal marked Customer Service Week by emphasizing that consistent, thoughtful service is central to the bank's culture, thanking clients for their trust. The bank held various appreciation events and training sessions for staff across its branches, aligning with the global "Mission: Possible" theme.

Separately, the bank pushed a major environmental campaign with tree plantings in Lagos, Ogun, and Kaduna states. Executive Directors Chris Ofikulu and Sharafadeen Muhammad helped lead the activity at Lagos's Lekki Conservation Centre with the Nigeria Conservation Foundation, framing it as part of a long-term sustainability drive linked to global ecosystem restoration goals. The effort aims for ten thousand trees nationwide.

Regional leads like Yetunde Okeleye in Ogun and Kabir Lawal in Kaduna stated these plantings, featuring fruit and shade trees, show the bank's commitment to fighting climate impacts like soil erosion. Community leaders at the university and school sites welcomed the initiative. Polaris positions these combined service and sustainability efforts as core to its operational identity and long-term value.
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