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[QUOTE="Munyaradzi Mafaro, post: 67980, member: 636"]
Retired government workers have aired concerns about payment discrepancies and processing delays with pension officials during a recent exchange.

The Pension Transitional Arrangement Directorate told one beneficiary that an additional 32,000 naira per month reaches most recipients but excludes those who worked at PHCN, Peoples Bank, NICON Insurance, Nigerian Reinsurance, NITEL, PTI, and Assurance Bank. Samuel asked why his monthly benefit decreased from 17,000 naira to 9,000 naira after leaving service at grade level 9. Agency staff said documentation shows correct payment amounts and asked him to submit banking records from six months before his September 1993 retirement. Osuwa expressed dissatisfaction about collecting under 27,000 naira monthly while colleagues receive 30,000 naira or higher. Officials responded that his compensation matches grade level 8 status based on verification paperwork.

The directorate told multiple complainants reporting missing deposits to send verification documents through email at [ICODE]complaints@ptad.gov.ng[/ICODE] for review. Aderemi confirmed agency personnel contacted him regarding banking details, but communication stopped after he could not answer questions without accessing his records.
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