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[QUOTE="Shamiso, post: 83835, member: 160"]
People are actually praising a government agency for once. Residents in Singida shouted out RITA for making things easier, specifically getting birth certificates way faster. They mentioned the agency's tech upgrades cut down the usual red tape and costs. A guy named Husein Lutery was shocked at how simple and quick the process was for his kid's document.

The comments came up during a free legal aid clinic set up in the region. RITA's manager, Patricia Mpuya, stated the push for online services and staff training is part of a wider effort to improve delivery. She confirmed that the quicker issuance happens when applications are filled out correctly.

That clinic offered a bunch of services in one spot, from sorting land and inheritance disputes to NIDA and RITA registrations. Rashid Rajabu, a beneficiary, noted it saved people travel time and money. Asia Rimo from Msisi Village said the legal sessions helped families understand inheritance rules to avoid fights.

Regional coordinator Devotha Mazoea reported hundreds showed up to the multi-day clinic for various services. The initiative is tied to government efforts to reach rural areas. Officials see the public feedback as proof that their changes are actually working.
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