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Message: [QUOTE="Munyaradzi Mafaro, post: 65607, member: 636"] The Ministry of Steel reported on Tuesday that officials had completed 96 percent of public grievance targets under the Special Campaign for Disposal of Pending Matters 5.0. The initiative addresses unresolved issues from Members of Parliament, the Prime Minister's Office, and state governments through the end of October. Workers eliminated 8,525 physical files, and teams conducted 195 cleanliness operations while clearing nearly 9,851 square feet of office space. Central Public Sector Enterprises under the ministry established new standards for record management, and the department emphasized its focus on administrative reform. The campaign processes cases registered through the Centralized Public Grievance Redress and Monitoring System. Officials said the effort aligns with government priorities for transparency, and the ministry pledged continued attention to resolving pending matters efficiently. [/QUOTE]