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Message: [QUOTE="Munyaradzi Mafaro, post: 30993, member: 636"] ZBFH Group boosted its non-funded income by 76% last year because of its digital push. They made this happen despite money being hard to find in the market. Their total income jumped 39% to ZiG3,210 billion, which equals about US$172 million. They earned more than the ZiG2,307 billion or US$170 million they made the year before. The company achieved big wins thanks to its new business plan. They decided to put customers first in everything they do. ZBFH created something called "One Digital ZB," where they made all customer services available online. This change helped customers and matches what modern banks should offer. The money they earned proves that their new plan works well. Most of their growth came from fees, commissions, and trading, which made up 90% of their extra income. The big jump in trading money shows how strong this bank can be. ZBFH runs banks, insurance, and investments across Zimbabwe. They also started a reinsurance business in Botswana back in 2021. In 2024, they fixed their computer systems for life insurance, small loans, and banking. Toward the end of the year, they updated their main banking system to work better and make customers happier. This fits with their plan to use more digital tools and help more people access banking services. Their interest income grew by 7% to ZiG474 million, or about US$25 million, because they gave out more loans. Their steady income, not counting changes in value, shot up 88% to ZiG2,995 billion. This proves that their business model stays strong even when things get tough. The company spent 10% more on running costs, reaching ZiG1,784 billion compared to ZiG1,625 billion before. However, it maintained a good balance between income and costs, with a positive ratio of 78%. After paying taxes, it earned ZiG1,167 billion, which beat last year by 4%. When you subtract one-time value gains, their steady profit after tax jumped an amazing 132% to ZiG951 million. This shows that they can make money even when business conditions change and costs stay high. Their total assets doubled to ZiG14,382 billion from ZiG7,062 billion before. Their property company finished building a modern shopping center in Pomona, which added much value to their property investments. Loans grew by 90% to ZiG3,988 billion, making up 28% of everything they have. Even though they put more money into buildings instead of cash, they actually improved their ready cash. Their cash position went from negative ZiG827 million to positive ZiG276 million. The return on money invested by shareholders improved from 6% to 14% based on steady earnings. The return on all assets went up slightly from 6% to 7%. ZBFH keeps investing in technology, such as banking systems and online services. It expands to new countries, partners with people living abroad, maintains strong property investments, and moves money where it works best. The bank leaders feel good about growing steadily going forward. The banking part of ZBFH supports earth-friendly projects by funding solar energy for big companies, small businesses, and regular people. They made good progress toward earning a special certification from the Central Bank and European Organisation for Sustainable Development, which should help them get money from other countries to fund more green projects. [/QUOTE]

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