Zimbabwe marks 45 years of independence this Friday, and citizens are reflecting on institutions that have shaped the nation since 1980. The National Social Security Authority stands among these important organizations, created to deliver social security after colonial rule ended.
NSSA began through legislation in 1989, filling a crucial gap. Before its creation, social security mainly served the white community, leaving most Black employees without protection after retirement. The authority operates two main programs: the Accident Prevention and Workers' Compensation Scheme, which was transferred to NSSA in 1990, and the Pension and Other Benefits Scheme, which was launched in 1994.
Many criticize NSSA for low pension payments, but...