The Gambia Revenue Authority started using a new system to check the efficiency of customs operations yesterday. They teamed up with the World Customs Organisation to train their officers. This training focuses on measuring job performance at customs offices. The World Customs Organisation approved this system last year.
Through this system, customs officers learn to track four main areas of their work. They measure how fast trade moves, how much money they collect, how they enforce rules, and how they grow as an organization. The system uses specific numbers to show results. It matches up with world goals like those from the United Nations for better development.
Yankuba Darboe, who runs the Gambia Revenue Authority, believes this system helps fight corruption. He thinks measuring performance makes customs more open and honest. This approach should make trade fairer for everyone and help the country's economy grow stronger.
Mr. Darboe explained that customs offices around the world use this system. It helps them check if they're doing a good job serving businesses and people. The system lets them compare their work against the best examples from other countries. They can then find ways to improve their processes.
Customs offices track things like how long clearance takes and how much revenue they bring in. They also measure how well they catch smuggled goods and help legitimate trade happen smoothly. These measurements tell the full story about what works and what needs fixing. They show both numbers and quality of service.
Each customs office checks its performance by answering questions and reviewing its data. Then, outside reviewers double-check their work to confirm the results. After determining where improvements are needed, customs offices can make changes. The system follows international rules that keep trade safe, easy, and law-abiding.
Through this system, customs officers learn to track four main areas of their work. They measure how fast trade moves, how much money they collect, how they enforce rules, and how they grow as an organization. The system uses specific numbers to show results. It matches up with world goals like those from the United Nations for better development.
Yankuba Darboe, who runs the Gambia Revenue Authority, believes this system helps fight corruption. He thinks measuring performance makes customs more open and honest. This approach should make trade fairer for everyone and help the country's economy grow stronger.
Mr. Darboe explained that customs offices around the world use this system. It helps them check if they're doing a good job serving businesses and people. The system lets them compare their work against the best examples from other countries. They can then find ways to improve their processes.
Customs offices track things like how long clearance takes and how much revenue they bring in. They also measure how well they catch smuggled goods and help legitimate trade happen smoothly. These measurements tell the full story about what works and what needs fixing. They show both numbers and quality of service.
Each customs office checks its performance by answering questions and reviewing its data. Then, outside reviewers double-check their work to confirm the results. After determining where improvements are needed, customs offices can make changes. The system follows international rules that keep trade safe, easy, and law-abiding.
