Google started fixing old Chromecast dongles that suddenly stopped working and showed error messages. These problems affected second-generation Chromecast devices and Chromecast Audio dongles from September 2015. Users saw messages saying "Untrusted device" when they tried to cast their content.
Some error screens mentioned "outdated device firmware" as the cause. Others simply stated Google "couldn't authenticate your Chromecast." No matter what message appeared, the result stayed the same - these streaming gadgets became useless paperweights for their users.
Google noticed people complaining and promised to solve the problem this past Monday. As we head into the weekend, the company announced it began sending out a repair update. They explained your device must stay connected to receive this fix, which should reach everyone "over the next few days."
The company warned users earlier not to try factory resets as a solution. Unfortunately, many people already did that before hearing this advice. If you reset your device, you might face extra waiting time since Google said they're "working to resolve this as soon as possible" for those specific cases.
You might decide this situation signals time for an upgrade instead of waiting. Market options include Google TV Streamer 4K for $99.98, Fire TV 4K Max for $59.99, or budget-friendly choices like Roku Express HD at just $19.99. Several other streaming sticks exist at various price points between these extremes.
Some error screens mentioned "outdated device firmware" as the cause. Others simply stated Google "couldn't authenticate your Chromecast." No matter what message appeared, the result stayed the same - these streaming gadgets became useless paperweights for their users.
Google noticed people complaining and promised to solve the problem this past Monday. As we head into the weekend, the company announced it began sending out a repair update. They explained your device must stay connected to receive this fix, which should reach everyone "over the next few days."
The company warned users earlier not to try factory resets as a solution. Unfortunately, many people already did that before hearing this advice. If you reset your device, you might face extra waiting time since Google said they're "working to resolve this as soon as possible" for those specific cases.
You might decide this situation signals time for an upgrade instead of waiting. Market options include Google TV Streamer 4K for $99.98, Fire TV 4K Max for $59.99, or budget-friendly choices like Roku Express HD at just $19.99. Several other streaming sticks exist at various price points between these extremes.
