Kenny Morolong pushes communication policy in North West

A national communication policy just got its North West rollout, with the deputy minister pushing provinces to stop talking past the people they serve.

Morolong's visit to Mmabatho Palms

• Kenny Morolong pitched the Government Communication Policy to executives.
• GCIS led the presentation on improving provincial messaging.
• Simple language and digital tools anchor the framework.
• Rural communities remain hardest to reach with updates.

Media briefing with the premier

• Lazarus Kagiso Mokgosi joined Morolong for a post-meeting briefing.
• Mokgosi stressed national-provincial coordination for better service delivery.
• Local radio training for government communicators got flagged.

Why the disconnect keeps growing

• Government messaging drew criticism for being slow and vague.
• Load-shedding and water crises exposed communication failures badly.
• North West youth unemployment sits above the national average.

Practical tools baked into the policy

• Hotlines and apps let residents report issues like potholes.
• Feedback mechanisms aim to reduce protest-driven frustration.
• Grant payments and health campaigns need faster local rollout.

Nationwide rollout context

• Similar provincial engagements already happened across the country.
• COVID-era messaging lessons shaped the policy's core design.
• Experts believe early dialogue could prevent service-delivery protests.