Nyaradzo Group has introduced a new mobile application designed to improve the customer experience in funeral services. The app is available on Android and iOS devices and offers policyholders enhanced control and convenience. Tendayi Chirokote, the group's chief information officer, explained that the digital platform represents a significant step in the company's technological transformation.
The mobile app allows customers to manage their insurance policies seamlessly. Users can track policies, pay premiums, and view dependents through a single, secure platform. Diaspora clients particularly benefit from the ability to manage their Sahwira International Plan from anywhere in the world, eliminating time zone and distance barriers.
Nyaradzo has implemented comprehensive support to help customers adopt the new technology. Branch staff received training to assist with app downloads and registration. The company plans additional engagement initiatives, including social media tutorials and in-person demonstrations, to help users become comfortable with the new platform.
The app integrates with the company's WhatsApp chatbot, creating a unified digital experience. Chirokote emphasized that the mobile application goes beyond a simple tool, representing the company's vision of connecting Zimbabweans with their policies and loved ones more efficiently.
Designed with tech-savvy users in mind, the app marks a new chapter for Nyaradzo Group. It combines the company's traditional service approach with modern technological solutions. The mobile application aims to provide a more accessible and streamlined way for customers to manage their funeral service and insurance needs.
The mobile app allows customers to manage their insurance policies seamlessly. Users can track policies, pay premiums, and view dependents through a single, secure platform. Diaspora clients particularly benefit from the ability to manage their Sahwira International Plan from anywhere in the world, eliminating time zone and distance barriers.
Nyaradzo has implemented comprehensive support to help customers adopt the new technology. Branch staff received training to assist with app downloads and registration. The company plans additional engagement initiatives, including social media tutorials and in-person demonstrations, to help users become comfortable with the new platform.
The app integrates with the company's WhatsApp chatbot, creating a unified digital experience. Chirokote emphasized that the mobile application goes beyond a simple tool, representing the company's vision of connecting Zimbabweans with their policies and loved ones more efficiently.
Designed with tech-savvy users in mind, the app marks a new chapter for Nyaradzo Group. It combines the company's traditional service approach with modern technological solutions. The mobile application aims to provide a more accessible and streamlined way for customers to manage their funeral service and insurance needs.
