Steward Bank has changed its name back to TN Cybertech Bank, sparking debate among customers about the switch. The bank first operated as TN Bank from its 2008 founding until 2013. Some people worry the TN initials might remind customers of earlier failed businesses with those same letters.
Tawanda Nyambirai, the bank chief, defended the name change. He said many banks worldwide bear their founders' names, like JP Morgan Chase or Barclays Bank. The TN part stands for his name, linking the bank to his 30-year career values of innovation, dignity, hard work, faith, originality, and humility.
The Cybertech section signals how the bank aims to transform its services. Plans include turning branches into tech hubs with more self-service options. Customers will soon complete the account opening steps entirely online, with virtual cards available afterward.
The bank wants to add protected messaging inside its mobile app, letting people text, talk, or video chat during transactions. They also plan to help people who lack proper documents through a system where trusted community members can vouch for them, expanding banking access to undocumented immigrants others usually left out.
Tawanda Nyambirai, the bank chief, defended the name change. He said many banks worldwide bear their founders' names, like JP Morgan Chase or Barclays Bank. The TN part stands for his name, linking the bank to his 30-year career values of innovation, dignity, hard work, faith, originality, and humility.
The Cybertech section signals how the bank aims to transform its services. Plans include turning branches into tech hubs with more self-service options. Customers will soon complete the account opening steps entirely online, with virtual cards available afterward.
The bank wants to add protected messaging inside its mobile app, letting people text, talk, or video chat during transactions. They also plan to help people who lack proper documents through a system where trusted community members can vouch for them, expanding banking access to undocumented immigrants others usually left out.
