Bangladesh's central bank has permanently discontinued all retail services to the public, shifting responsibilities for savings certificates, prize bonds, currency exchange, and automated payment systems to commercial banks. Authorities emphasized that the policy aligns with international standards, as central banks globally do not operate customer-facing counters, while security considerations influenced the accelerated implementation.
The transition affects nine locations across the country where direct services were previously available. Bank officials have instructed commercial institutions to maintain seamless operations during the handover period and will conduct enhanced oversight to ensure continuity for consumers.
The transition affects nine locations across the country where direct services were previously available. Bank officials have instructed commercial institutions to maintain seamless operations during the handover period and will conduct enhanced oversight to ensure continuity for consumers.
