Gigabyte board chip runnin way too hot

A Reddit user posted about scary temperature readings on their GIGABYTE motherboard. Their HWiNFO showed the X870E AORUS XTREME AI TOP hitting 109.9°C at the second chipset when paired with an AMD Ryzen 9 9950X3D processor. Other people chimed in with similar problems. One user named RyanOCallaghan01 replied that his second chipset nearly reached 100 degrees Celsius without even having a powerful graphics card installed.

The original poster decided to investigate by taking the motherboard apart. They discovered the top AMD chipset never made contact with the heatsink, no matter what adjustments they tried. They fixed this issue by applying thermal paste along with Thermal Grizzly KryoSheet since they didn't have Thermal Grizzly Putty Pro available. Their fix worked great. Temperatures dropped to 65°C at maximum on the top chipset and stayed under 50°C on the bottom chipset after applying Thermal Grizzly Kryonaut.

The cause seemed to be a design flaw with the motherboard's EZ Latch Plus GPU quick-release system. They found a plastic decorative piece between the PCIe slot and the release button that sat higher than it should. This prevented the heatsink from touching the chipset properly. Interestingly, GIGABYTE recently made fun of ASUS for having trouble with their motherboard features.

RyanOCallaghan01 created a new thread asking for help from GIGABYTE. He mentioned having drives installed in the M2B_SB and M2D_SB slots, which connect to the same chipset according to the board diagram. Even considering this setup, he felt surprised by such high temperatures during idle desktop use. He requested input from GIGABYTE representatives who might have experience with multiple drives sharing a chipset.
 

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