Healthcare provider associations demanded Monday that Star Health Insurance reinstate cashless treatment services for policyholders across affected medical facilities. The Association of Healthcare Providers of India and Indian Medical Association Hospital Board cited widespread patient distress after the insurer halted cashless benefits at major hospitals. Star Health suspended services at facilities like Manipal Hospital Delhi, Max Hospitals North India, and Rajiv Gandhi Cancer Hospital New Delhi. The company also delayed empanelment processes for additional medical centers, forcing families into reimbursement procedures. Thousands of patients face financial hardship when seeking medical care at these institutions.
The healthcare associations issued formal warnings on September 12, threatening to terminate cashless services by September 22 unless Star Health reverses its decisions. Star Health dismissed these warnings as arbitrary threats lacking specific details about grievances. The General Insurance Council supported the insurance company while urging healthcare providers to withdraw their ultimatum. Healthcare representatives maintain their actions respond to Star Health's unilateral policy changes affecting patient access. The dispute continues as both sides defend their positions regarding policyholder treatment coverage.
The healthcare associations issued formal warnings on September 12, threatening to terminate cashless services by September 22 unless Star Health reverses its decisions. Star Health dismissed these warnings as arbitrary threats lacking specific details about grievances. The General Insurance Council supported the insurance company while urging healthcare providers to withdraw their ultimatum. Healthcare representatives maintain their actions respond to Star Health's unilateral policy changes affecting patient access. The dispute continues as both sides defend their positions regarding policyholder treatment coverage.
