Northern Region Water Board restored service to Mzuzu City on Sunday after engineers fixed a treatment plant malfunction that disrupted supply for nearly two weeks. The utility deployed water trucks to deliver emergency supplies while technicians addressed the equipment failure that began affecting distribution on October 28, with northern neighborhoods experiencing the most acute shortages.
Officials indicated that pressure would rebuild gradually across the network and requested conservation from residents during the stabilization phase. The board plans to continue tanker deliveries to underserved areas until flow normalizes throughout the municipality. Management thanked customers for their patience during the outage and pledged infrastructure improvements to reduce vulnerability to similar breakdowns.
Officials indicated that pressure would rebuild gradually across the network and requested conservation from residents during the stabilization phase. The board plans to continue tanker deliveries to underserved areas until flow normalizes throughout the municipality. Management thanked customers for their patience during the outage and pledged infrastructure improvements to reduce vulnerability to similar breakdowns.