Deputy Works Minister Ahmad Maslan expressed concern about Sabah residents rarely using the MYJalan mobile application. The government-developed platform allows citizens to report damaged roads throughout the state. Ahmad Maslan encouraged more people to submit complaints through the system when they encounter problems with village, state, or federal road conditions. Officials will direct these reports to the appropriate authorities based on road jurisdiction and type. The ministry promises swift response times for all submitted concerns.
The 2023-launched application operates under a comprehensive policy that ensures no complaint gets overlooked. Road maintenance companies receive automatic notifications when citizens report damage to federal highways. These contractors must repair potholes within 24 hours according to their service agreements with the government. Ahmad Maslan emphasized that the Works Ministry maintains strict standards for road safety across all managed routes. He warned that companies failing to meet repair deadlines face potential consequences for endangering public welfare.
The 2023-launched application operates under a comprehensive policy that ensures no complaint gets overlooked. Road maintenance companies receive automatic notifications when citizens report damage to federal highways. These contractors must repair potholes within 24 hours according to their service agreements with the government. Ahmad Maslan emphasized that the Works Ministry maintains strict standards for road safety across all managed routes. He warned that companies failing to meet repair deadlines face potential consequences for endangering public welfare.
