A class action targeting Ticketmaster's junk fees just got the green light to move forward. A Quebec judge ruled the case can proceed to trial, alleging the company's pricing model violates consumer protection laws. The lawsuit claims service fees are unfairly tied to ticket prices rather than actual service costs. It describes these charges as excessive and abusive.
The lead plaintiff experienced the system during a Bruce Springsteen ticket purchase. After losing initial seats during checkout, he secured different ones at a higher price. He then faced substantial additional fees on the total. The suit argues this practice has impacted thousands of consumers using the platform.
Ticketmaster responded that fees are split with venues to cover operational costs. The company states its share remains a small percentage of the total ticket price. It emphasizes its commitment to showing all costs upfront to consumers. The corporate parent Live Nation is also named in the proceeding.
This Quebec action joins numerous other legal challenges against the ticketing giant. Separate lawsuits accuse the company of deploying unauthorized surveillance tools on its website. Another legal action involves a defunct competitor alleging anticompetitive tactics forced it out of business.
Federal regulators are separately pursuing an antitrust case aiming to break up the company. That litigation continues moving through the court system. A class action involving consumers, including fans of a major pop star, has also been certified to proceed.
The lead plaintiff experienced the system during a Bruce Springsteen ticket purchase. After losing initial seats during checkout, he secured different ones at a higher price. He then faced substantial additional fees on the total. The suit argues this practice has impacted thousands of consumers using the platform.
Ticketmaster responded that fees are split with venues to cover operational costs. The company states its share remains a small percentage of the total ticket price. It emphasizes its commitment to showing all costs upfront to consumers. The corporate parent Live Nation is also named in the proceeding.
This Quebec action joins numerous other legal challenges against the ticketing giant. Separate lawsuits accuse the company of deploying unauthorized surveillance tools on its website. Another legal action involves a defunct competitor alleging anticompetitive tactics forced it out of business.
Federal regulators are separately pursuing an antitrust case aiming to break up the company. That litigation continues moving through the court system. A class action involving consumers, including fans of a major pop star, has also been certified to proceed.
