XFX messed up when it sold its Radeon RX 9070 XT Mercury non-OC edition cards. It showed wrong information about what buyers would actually receive. The company sells two versions of this graphics card—one with overclocking and one without. Everyone knew the cheaper version lacked factory overclocking and had white lights instead of color-changing RGB.
The problem? XFX never told customers about two major differences. First, the cheaper card doesn't have the vapor chamber cooling system found in the expensive model. Second, it comes with just two power connectors instead of three. Both these missing features appeared on the box and in ads for the cheaper card!
The base card works fine with its two power plugs since AMD designed it to run on 375 watts maximum. Many partner companies add that third connector to help enthusiasts push their cards beyond normal limits. Angry customers complained loudly on Reddit, where XFX finally admitted their mistakes.
First, they confessed about the power connector issue. Later, they addressed the cooling system, explaining that the cheaper model uses a solid nickel-plated copper plate with special Honeywell PTM7950 thermal material—something many AMD partners use. XFX apologized and told upset buyers to contact their distributor, NRInfo if they wanted help or solutions.
The problem? XFX never told customers about two major differences. First, the cheaper card doesn't have the vapor chamber cooling system found in the expensive model. Second, it comes with just two power connectors instead of three. Both these missing features appeared on the box and in ads for the cheaper card!
The base card works fine with its two power plugs since AMD designed it to run on 375 watts maximum. Many partner companies add that third connector to help enthusiasts push their cards beyond normal limits. Angry customers complained loudly on Reddit, where XFX finally admitted their mistakes.
First, they confessed about the power connector issue. Later, they addressed the cooling system, explaining that the cheaper model uses a solid nickel-plated copper plate with special Honeywell PTM7950 thermal material—something many AMD partners use. XFX apologized and told upset buyers to contact their distributor, NRInfo if they wanted help or solutions.
