Old Mutual Malawi celebrated International Customer Service Week in October with raffles and appreciation events for clients who visited branch locations. The financial services company marked the annual observance with workplace activities that highlighted its dedication to client satisfaction and employee recognition.
Sophie Nkonjera, the firm's Customer Experience Executive, stated that the campaign demonstrated a commitment to transforming lives through quality service. She noted that staff members had completed training through the CX Master Class program to enhance their interaction skills with empathy and efficiency.
The global initiative takes place each year to honor customer service professionals and strengthen business...
Sameer Suleman promised to rebuild parliamentary credibility and prioritize oversight after winning the election as Speaker on Wednesday. The legislator told Parliament Television he will strengthen cooperation between lawmakers and the executive branch to advance the president's agenda while fighting corruption in both institutions.
Suleman said committees will receive adequate resources to monitor budget implementation and government performance. The former agriculture committee member emphasized his administration will serve all citizens, particularly disadvantaged communities seeking better access to basic necessities.
The Speaker thanked President Peter Mutharika and voters for their confidence. He vowed to restore respect for...
PayChangu won two top honors at the Standard Bank and SMEDI Phuka SME Awards on October 22, 2025, claiming the Best SME of the Year and Technology and Innovation SME of the Year awards. The fintech firm also received the ICT Firm of the Year earlier in 2025 from the ICT Association of Malawi.
The company operates a payment platform that processes mobile money, bank cards, and international transactions. Standard Bank CEO Phillip Madinga said Malawi could generate nearly $2 billion annually if each small business exported $100 in goods using services like PayChangu.
Joshua Mwendo, Chief Operations Officer, credited staff efforts for building tools that expand market access for Malawian enterprises. The ceremony also recognized...
Violence at Tanzanian polling stations on Wednesday, Oct. 29, killed two people as citizens demonstrated against alleged democratic violations. One civilian and one police officer died in clashes that emerged after authorities blocked two leading opposition candidates from the ballot.
Tigere Chagutah from Amnesty International called the deaths deeply troubling and demanded that law enforcement limit force against demonstrators. The organization warned that tensions could worsen without immediate de-escalation measures from security personnel.
Authorities prevented Chadema's Tundu Lissu and ACT-Wazalendo's Luhaga Mpina from competing in the presidential race. Protesters argued the exclusions undermined the country's electoral system...
Sameer Suleman's election as Speaker of Parliament surprised observers who expected the Malawi Congress Party to prevail through its legislative majority. Many citizens interpret the outcome as a measure of accountability for the former President Chakwera's administration, which faced accusations of targeting political opponents and governing with arrogance.
Suleman previously endured arrest under charges critics called fabricated. His victory signals that voters value integrity over party strength and demonstrates how quickly political fortunes reverse when leaders abandon fairness. The Democratic Progressive Party lawmaker rose from backbench critic to one of the nation's most powerful positions.
The result offers warnings to both...
Victor Musowa won election as First Deputy Speaker of Malawi's National Assembly after receiving 134 votes from legislators on Friday. The Democratic Progressive Party representative from Mulanje Bale defeated Emmanuel Chambulanyina Jere of the Malawi Congress Party, who secured 60 votes, and Catherine Mzumala of the United Transformation Movement, who gained 24 votes.
The outcome demonstrates substantial backing for the Democratic Progressive Party in parliament and elevates Musowa to a leadership role overseeing legislative procedures. His responsibilities include assisting the Speaker and maintaining fairness in parliamentary debates.
The result marks a milestone for Mulanje Bale as its lawmaker assumes a national position...
Malawi will award each player on its women's national soccer team 1.5 million kwacha after the squad qualified for the 2026 Women's African Cup of Nations in Morocco. The Scorchers defeated Angola 2-0 at Bingu National Stadium in Lilongwe, with Faith Chimzimu scoring twice in consecutive minutes late in the match.
Football Association of Malawi President Fleetwood Haiya announced the organization will provide equal compensation to both the women's and men's national teams. He credited the players and coaching staff for their commitment and performance.
The Scorchers join 11 other nations in the continental tournament. Morocco, Zambia, Tanzania, Algeria, Nigeria, Ghana, Burkina Faso, Kenya, Cape Verde, South Africa, and Senegal have...
The Democratic Progressive Party nominated three legislators for parliamentary leadership roles as voting approaches. Sameer Suleman seeks the Speaker position after building a record of challenging government accountability as Blantyre City South East representative and agriculture committee chairman who scrutinized the Affordable Inputs Program.
Victor Musowa competes for Deputy Speaker after winning his seat in 2019 and funding education programs for poor students in his district. Esther Jolobala pursues Second Deputy Speaker following her 2025 reelection from Machinga East, where she has served since 2014 under the United Democratic Front before aligning withthe Democratic Progressive Party initiatives.
The party describes the...
Residents near Kangankunde Hill in Balaka fear that dust from mining operations poses a threat to their health as Lindian Resources Limited explores rare earth deposits. Communities warn that the airborne particles could trigger tuberculosis and other respiratory illnesses if left uncontrolled.
Allena Maseko from Makolora Village told an ActionAid Malawi forum on Tuesday that the Australian company had broken its promise to deploy water trucks for dust suppression. She said the firm also failed to deliver pledged milk supplies to families living beside the access road.
Villagers complained that forest destruction from mining had eliminated their primary source of beekeeping income. Site manager Daniel Brits said the company had...
