Cameroon authorities slammed telecom giants with massive penalties after catching them red-handed with shoddy service. MTN Cameroon and Orange Cameroun face hefty bills totaling 2.6 billion CFA francs for failing customers across the country. Regulators discovered lousy network coverage and broken services during surprise checks between April and May 2024. The companies violated their license agreements while providing unreliable connections to frustrated users. Major cities like Yaoundé and Douala suffered from constant outages and poor signal quality.
Orange Cameroun gets hit hardest with fines reaching 1.6 billion CFA francs for multiple violations. The company broke pricing rules and operated faulty systems that trapped customers in unwanted services. MTN Cameroon faces a separate 1 billion CFA franc penalty for substandard network performance. Both providers ignored minimum coverage requirements despite collecting billions from subscribers. The Telecommunications Regulatory Board documented widespread failures across transport routes and urban areas.
Director General Philémon Zo'o Zame warns operators that rule-breaking carries serious consequences. The regulator promises tougher oversight and stricter enforcement moving forward. Companies invested over 185 billion CFA francs in infrastructure during 2023 but still delivered terrible service. Customers continue complaining about dropped calls and sluggish internet connections throughout major cities. Officials threaten additional penalties and shorter license periods for future violations.
Orange Cameroun gets hit hardest with fines reaching 1.6 billion CFA francs for multiple violations. The company broke pricing rules and operated faulty systems that trapped customers in unwanted services. MTN Cameroon faces a separate 1 billion CFA franc penalty for substandard network performance. Both providers ignored minimum coverage requirements despite collecting billions from subscribers. The Telecommunications Regulatory Board documented widespread failures across transport routes and urban areas.
Director General Philémon Zo'o Zame warns operators that rule-breaking carries serious consequences. The regulator promises tougher oversight and stricter enforcement moving forward. Companies invested over 185 billion CFA francs in infrastructure during 2023 but still delivered terrible service. Customers continue complaining about dropped calls and sluggish internet connections throughout major cities. Officials threaten additional penalties and shorter license periods for future violations.
