HYTE announced a complete market withdrawal of its THICC Q80 Trio liquid CPU coolers following multiple customer reports of coolant leakage. The cooling system launched in January 2025 but contains a fragile internal component that fails during transportation. Customers discovered damaged units immediately after delivery, prompting the manufacturer to conduct failure analysis with its production partner. Testing confirmed the structural weakness affects an unknown number of coolers across all shipped inventory. The company mandates immediate removal of all Q80 Trio units from computer systems to prevent hardware damage.
The recall affects only the Q80 Trio model while the smaller Q60 version remains unaffected due to different engineering design. Customers who purchased directly from HYTE receive full refunds and disposal instructions. Authorized retailers will contact their customers independently to arrange returns and replacements. The manufacturer apologized for the defective products and committed to resolving all customer concerns promptly.
The recall affects only the Q80 Trio model while the smaller Q60 version remains unaffected due to different engineering design. Customers who purchased directly from HYTE receive full refunds and disposal instructions. Authorized retailers will contact their customers independently to arrange returns and replacements. The manufacturer apologized for the defective products and committed to resolving all customer concerns promptly.
