Protocol specialist Moses Kau has identified critical deficiencies in the Madlanga Commission proceedings, noting the absence of mother tongue interpretation services, psychological support for distressed witnesses, and sign language accessibility for hearing-impaired citizens. The expert emphasized that these omissions could compromise testimony accuracy and exclude millions of South Africans from following revelations about criminal justice system corruption, particularly after police spokesperson Kelebogile Tshepa experienced visible distress during her appearance before requiring a pause to compose herself.
Kau estimated that between four million and 4.2 million deaf or hearing-impaired individuals lack access to commission proceedings despite South African Sign Language achieving official status. The governance analyst argued that witnesses should testify in their primary languages to ensure precision and emotional authenticity, while immediate counseling interventions would better address trauma than simple adjournments that characterized past inquiries.
Kau estimated that between four million and 4.2 million deaf or hearing-impaired individuals lack access to commission proceedings despite South African Sign Language achieving official status. The governance analyst argued that witnesses should testify in their primary languages to ensure precision and emotional authenticity, while immediate counseling interventions would better address trauma than simple adjournments that characterized past inquiries.
