Mobily teamed up with Ericsson to use smart computer systems for helping millions of religious visitors during the 2025 Hajj season in Makkah. The telecom company wanted to make sure everyone could stay connected on their phones during the busy religious event. Saudi Arabia supports the project as part of making digital services better for people who visit the holy city. The artificial intelligence technology helps fix network problems before they happen. Mobily can handle way more phone calls and internet traffic when millions of people gather in one place.
The smart system watches the network all the time and fixes issues without people having to step in. Computer programs can spot problems and suggest solutions automatically while tracking how well everything works. The technology reached Level 4 autonomy which means it can make decisions and take action completely by itself. Multiple AI agents work together to keep phone signals strong and internet speeds fast. The system explains every decision it makes through detailed reports that humans can check later.
Ericsson built special monitoring tools that show exactly how the network performs in real time. The companies used both central control systems and local decision makers to handle different parts of the network. Results showed massive improvements including 15 percent better signal quality and 10 percent faster 5G speeds. Phone users experienced much better service quality during the religious gathering. The partnership helps Saudi Arabia reach its Vision 2030 goals for digital transformation while supporting millions of visitors.
The smart system watches the network all the time and fixes issues without people having to step in. Computer programs can spot problems and suggest solutions automatically while tracking how well everything works. The technology reached Level 4 autonomy which means it can make decisions and take action completely by itself. Multiple AI agents work together to keep phone signals strong and internet speeds fast. The system explains every decision it makes through detailed reports that humans can check later.
Ericsson built special monitoring tools that show exactly how the network performs in real time. The companies used both central control systems and local decision makers to handle different parts of the network. Results showed massive improvements including 15 percent better signal quality and 10 percent faster 5G speeds. Phone users experienced much better service quality during the religious gathering. The partnership helps Saudi Arabia reach its Vision 2030 goals for digital transformation while supporting millions of visitors.
