PURC gives ECG a 48-hour deadline on prepaid meter woes

Electricity Company of Ghana (ECG) is on the clock to fix its prepaid metering mess, with a 48-hour deadline from the Public Utilities Regulatory Commission (PURC).

PURC gives 48 hours to ECG

• The Public Utilities Regulatory Commission (PURC) has ordered ECG to fix prepaid metering.
• ECG has to explain what went wrong and how it'll fix it.
• PURC demanded a report to clarify the issue.
• Customers have been vocal about their prepaid units disappearing fast.

Suleman says the consumer is king

• Dr. Shafic Suleman emphasized protecting consumer interests.
• The goal is for customers to have fair access to ECG services.
• Suleman trusts ECG will act fast, but warned of legal action.

Public frustration grows

• People are fed up with prepaid billing problems.
• Many consumers are pushing for greater transparency from ECG.