Ugandan tour guides and airport taxi operators have completed a specialized hospitality training program designed to improve the initial experience for international travelers. The Presidential Advisory Committee on Exports and Industrial Development, collaborating with the Civil Aviation Authority, organized the initiative to bolster the nation's reputation as a tourist destination. Officials emphasized that these professionals serve as the primary welcome for visitors arriving at Entebbe International Airport.
Matthew Bagonza, from the advisory committee, reminded attendees of their significant role as the country's initial ambassadors. Committee Chairman Odrek Rwabwogo reinforced this message, describing the participants as a vital gateway whose service directly impacts tourism revenue and national perception. The training focused on customer care, effective communication, and promoting Uganda's attractions and stability. This effort addresses longstanding concerns about the impressions formed by tourists upon entry.
Matthew Bagonza, from the advisory committee, reminded attendees of their significant role as the country's initial ambassadors. Committee Chairman Odrek Rwabwogo reinforced this message, describing the participants as a vital gateway whose service directly impacts tourism revenue and national perception. The training focused on customer care, effective communication, and promoting Uganda's attractions and stability. This effort addresses longstanding concerns about the impressions formed by tourists upon entry.
