Webuycars got slapped with a big fine and has to pay people back. The used car seller agreed to a settlement with the National Consumer Commission. They are on the hook for two point five million rand and another three million in customer refunds. The NCC spokesperson, Phetho Ntaba, stated that the issues originated from complaints made approximately three years ago.
The company broke the rules in the Consumer Protection Act. They failed to offer proper solutions for people after sales agreements were signed. As part of the deal, Webuycars must rewrite their terms and conditions. The new policies must align with the consumer protection law.
They also promised to run education campaigns for their customers. This will inform buyers about purchasing second-hand vehicles. The settlement includes a pledge to add three hundred new jobs within five years.
The company broke the rules in the Consumer Protection Act. They failed to offer proper solutions for people after sales agreements were signed. As part of the deal, Webuycars must rewrite their terms and conditions. The new policies must align with the consumer protection law.
They also promised to run education campaigns for their customers. This will inform buyers about purchasing second-hand vehicles. The settlement includes a pledge to add three hundred new jobs within five years.
