ZESA to invade Norton homes to replace old electricity meters

ZESA will replace outdated prepaid electricity meters across Zimbabwe as part of a national efficiency upgrade program. The power utility seeks to deliver enhanced energy consumption data to customers through modern metering technology. Authorized technicians will conduct home visits to complete the installation process.

Each meter replacement requires approximately fifteen minutes and causes a temporary power disruption. ZESA representatives will provide comprehensive operating instructions for the new equipment after installation completion. The utility company emphasizes that aging meters have exceeded their operational lifespan and require immediate replacement.

Advanced metering systems will generate precise energy usage reports that help consumers monitor electricity consumption patterns. Customers can use this detailed information to reduce monthly bills through better energy management practices. ZESA advises residents to remain present during scheduled installation appointments and ensure technician access to existing meter locations.

The company encourages customers to contact customer service representatives through phone or email channels for additional questions about the replacement program.