ZETDC tells Harare residents to buy their own transformer

An entire neighborhood has to buy its own power transformer. Elderly residents in the Tynwald and Stordford areas of Harare, around eighty households, have been without electricity for nearly a month after vandals stole a critical transformer. Ward Councilor Denford Ngadziore highlighted that many affected people are pensioners with chronic illnesses needing refrigerated medication.

Facing a national transformer shortage, the power utility ZETDC granted unusual permission for the community to purchase the equipment themselves. Acting General Manager John Dembaremba outlined strict conditions: the unit must be a new 315kVA transformer with a two-year warranty and proper manufacturer certificates. Residents will be reimbursed through deductions on future electricity token purchases over a two year period, but they must surrender all ownership claims to the installed equipment.

This special arrangement requires residents to complete a customer material supplied form at the local depot. The utility will refund the lower amount between its predetermined price and a verified invoice. The approved transformer must also pass specific testing at a designated facility before installation.
 

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