An iPhone 17 Pro Max owner has documented rear glass misalignment on a device purchased from AT&T, adding to quality concerns affecting the flagship model priced from $1,199. The defect appears on the top left corner, where the back panel fails to sit flush with the frame, prompting discussion among users about whether such manufacturing flaws warrant returns on premium products.
Exchange options present complications for the buyer, who faces a $55 restocking charge and potential invalidation of trade-in credits. Multiple users report similar alignment issues dating back to the iPhone 13 series. Apple separately faces criticism over Cosmic Orange finishes oxidizing to Rose Gold tones and paint deterioration from cleaning products.
The company is developing transparent glass backs for the iPhone 18 lineup, which may address current manufacturing inconsistencies.
Exchange options present complications for the buyer, who faces a $55 restocking charge and potential invalidation of trade-in credits. Multiple users report similar alignment issues dating back to the iPhone 13 series. Apple separately faces criticism over Cosmic Orange finishes oxidizing to Rose Gold tones and paint deterioration from cleaning products.
The company is developing transparent glass backs for the iPhone 18 lineup, which may address current manufacturing inconsistencies.