Kenya Power token meltdown leaves customers fuming

Kenya Power told people they could not buy power tokens using Mpesa number 888880 right away, so many people are waiting longer than usual to receive their tokens.

The company wants to help people buy power in different ways. You can use many banks to buy your tokens. These banks include Cooperative Bank, Equity Bank, Family Bank, KCB, National Bank, and NCBA. Each bank has special ways to help you buy power tokens using your phone or computer.

The people at Kenya Power said they feel sorry about this problem. They promised their team is working hard to fix the Mpesa issue. They will tell everyone as soon as everything works again.

Many people have tried to buy tokens but have not received them, and others have seen error messages on their phones. Kenya Power wants everyone to know they can use other ways to pay, like Equitel or Airtel Money, until they fix the problem.
 

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