TELUS Digital pushes into Dubai to capture regional AI growth

TELUS Digital Experience launched operations at its new Dubai headquarters, marking the technology company's first expansion into Middle Eastern markets. The global firm specializes in artificial intelligence solutions and digital customer experience services for enterprises worldwide. Dubai serves as the regional command center for Gulf operations, where the company delivers comprehensive consulting and automated platform development.

Middle Eastern nations have accelerated artificial intelligence investments as part of broader economic diversification strategies. The United Arab Emirates government established its AI 2031 initiative to achieve global leadership in machine learning technologies. Saudi Arabia and Qatar have committed substantial resources toward similar digital transformation programs across energy, healthcare, transportation, and financial sectors.

The company simultaneously opened additional facilities in Cape Town, South Africa, and Ahmedabad, India, expanding its international delivery network. These locations provide multilingual customer support and specialized services across thirty countries. The firm operates centers of excellence that focus on data annotation, digital transformation consulting, and artificial intelligence platform development for diverse industry clients.
 

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