Uganda's National Water and Sewerage Corporation received the Utilities and Government Services Digital Excellence Award at the Digital Impact Awards Africa ceremony held at Kampala Serena Hotel. The recognition honored the utility's deployment of online platforms that allow customers to access account details, payment histories and billing information while supporting transactions through mobile money and banking applications. John Fisher Sekabira, the corporation's marketing and digital communications manager, earned the Public Sector Digital Communications Champion designation for advancing customer engagement initiatives.
Minister of State for Information, Communications and Technology Joyce Nabbosa Ssebugwawo praised the organization's sustained achievements during the presentation. The corporation has accumulated multiple honors across previous award editions for customer service innovation and social media effectiveness. The ceremony occurred during the Digital and Financial Inclusion Summit, which examined the expansion of technology and financial services throughout Africa.
Minister of State for Information, Communications and Technology Joyce Nabbosa Ssebugwawo praised the organization's sustained achievements during the presentation. The corporation has accumulated multiple honors across previous award editions for customer service innovation and social media effectiveness. The ceremony occurred during the Digital and Financial Inclusion Summit, which examined the expansion of technology and financial services throughout Africa.
