Sonos is experiencing hardware failures with its first-generation Roam speakers, igniting unexpectedly. The audio company confronts fire hazards that extend beyond previous software problems. A Reddit user reported discovering their two-year-old Roam speaker had burned after sitting unused for weeks. The device emitted burning plastic odors and sustained damage near the USB-C charging port. The owner had been traveling and noticed the smell upon returning home.
Company representatives acknowledge receiving limited reports about charging connection fires on original Roam models. Sonos attributes the incidents to environmental factors while maintaining that occurrence rates remain minimal. The manufacturer plans software updates and hardware modifications to address the issue. Second-generation Roam devices appear unaffected by these combustion problems. Fire risks pose potential property damage concerns for customers who leave speakers unattended for extended periods.
Company representatives acknowledge receiving limited reports about charging connection fires on original Roam models. Sonos attributes the incidents to environmental factors while maintaining that occurrence rates remain minimal. The manufacturer plans software updates and hardware modifications to address the issue. Second-generation Roam devices appear unaffected by these combustion problems. Fire risks pose potential property damage concerns for customers who leave speakers unattended for extended periods.